Privacy Policy

My Assignment Services

Last updated: January 2026

Introduction

My Assignment Services (“MAS”) and its associated platforms (“we”, “our”, “us”) are committed to protecting the privacy and personal information of users (“you”, “students”, “visitors”, “mentors”).

This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal information when you access our website or use our academic support services.

Information We Collect

Personal Information

• Name
• Email address
• Phone number / WhatsApp number
• Country and general (non-precise) location
• Academic level and subject preferences

Academic & Service Information

• Subjects or topics requested
• Session bookings and service preferences
• Drafts voluntarily shared for feedback or mentoring
• Communication records (email, WhatsApp, platform chat)

Technical Information

• IP address (anonymised where possible)
• Browser type, device type, operating system
• Pages visited, time spent, referral source
• Cookies and similar tracking technologies

How We Use Your Information

We use collected information for legitimate purposes, including:

• Providing academic mentoring, tutoring, and feedback services
• Scheduling sessions and responding to inquiries
• Improving website performance and user experience
• Communicating service updates and support messages
• Ensuring compliance with academic integrity policies
• Preventing misuse, fraud, or policy violations

We do not use personal data to facilitate academic misconduct. Where required by law, personal data is processed based on consent, contractual necessity, legal obligations, or legitimate interests.

Academic Content & Confidentiality

• Drafts, documents, or materials shared by users are treated as confidential
• Such materials are used only for mentoring, feedback, or guidance
• We do not sell, publish, or redistribute academic content
• Materials may be stored temporarily for service delivery and quality assurance

Users are responsible for ensuring that shared content complies with their institution’s policies.

Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality
• Analyse traffic and usage patterns
• Enable basic analytics and performance tracking

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Sharing & Disclosure

We do not sell or rent personal data.

Information may be shared only:

• With mentors or tutors involved in your requested service
• With service providers (hosting, analytics, payment processors) under confidentiality agreements
• When required by law, regulation, or court order

All third parties are contractually obligated to protect user data.

International Data Transfers

As MAS operates globally, personal data may be processed or stored outside your country of residence. Reasonable safeguards are applied, and GDPR principles are followed where applicable.

Data Security

We implement reasonable technical and organisational measures, including:

• Secure servers and access controls
• Restricted internal access to sensitive information
• Regular monitoring for unauthorised activity

While we take reasonable steps to protect personal information, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Meet legal, accounting, or compliance obligations
• Resolve disputes or enforce policies

Users may request deletion of personal data, subject to legal requirements.

User Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for communications
• Object to certain processing activities
• Request data portability or lodge a complaint with a data protection authority

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our services are intended for users aged 16 years or older. We do not knowingly collect personal data from minors.

Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised “Last updated” date. Continued use of our services constitutes acceptance of the updated policy.

Contact Information

For privacy-related questions or requests:
Email: [email protected]